Post near miss and violent incidents

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Near Miss and Violent Incident Management

Recording and Reflecting on Near Misses

Recording incidents of near misses is crucial for reflection and improvement. It allows for discussions and ensures the alignment of systems and procedures with organisational policy.

Ensuring Support for Those Involved

Offering support to individuals involved in near misses or violent incidents is essential. This includes short and long-term assistance, aligning with organisational policy.

Key Points:

  • Range of support options
  • Direct and organisational benefits

Actions Following Near Misses or Violent Incidents

After a near miss or violent incident, specific actions need to be taken to address the situation and prevent future occurrences.

Guiding Questions

Key questions to consider after an incident:

  • Presence of injuries or near misses
  • Requirement for medical assistance
  • Moving to a safe location
  • Incident reporting
  • Completion of incident report form
  • Police involvement

Documentation Importance

Proper documentation on the appropriate form is vital for recognising and addressing incidents. It validates the occurrence and enables future investigations.

Investigation and Control Measures

Investigating violence and aggression incidents aids in identifying control measures to manage future risks effectively.

Post-Incident Support

Providing support to individuals after incidents is crucial for their well-being and recovery.

Post-Incident Support Includes:

  • Line manager involvement
  • Occupational health services
  • Employee counselling services
  • HR assistance for return to work
  • Victim Support and Criminal Injuries Compensation Authority

Debriefing and Open Communication

Conducting debrief sessions and fostering open communication ensures comprehensive information sharing and support.

Key Debriefing Objectives:

  • Complete information recording
  • Medical attention for involved parties
  • Signposting to relevant agencies

Importance of Discussion

Openly discussing incidents and outcomes prevents feelings of isolation and uncertainty. It helps individuals understand the appropriateness of their actions.