Conflict resolution is conceptualised as the methods and processes involved in facilitating the peaceful ending of conflict. There are many professions and vocations that individuals can be placed in a potential conflict situation that with the correct handling can be dealt with in a calm professional manner. On this course, you will learn how to identify that a situation could arise and how to deal with it to avoid conflict.
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“Excellent resource. I appreciate the thoroughness of the demonstrations and lessons and the follow up questions. The notes were a great tool as well. It was great that I could start this at home on a laptop and pick up where I left off with my my iPad. Very useful and will share with others in my field.”
“This is my second course and the content quality is excellent. The prices are affordable. I'm going to do more courses very soon to increase my knowledge and skills.”
Reading pages and pages can be boring and waiting for a class, time-consuming. At ProTrainings, we offer a better way with our high-quality, video-based courses. Each video is led by a qualified Instructor. Get started today.